Mick came to give us advice for our new limestone paving, that had been damaged by a landscaper stupidly using brick acid to "clean" the paving. What a nightmare, the landscaper ruined many of our new paving s. . . abs, they basically looked bleached and scrubbed! Mick offered a couple of options, the first being to test an off cut with Sussex Stone Care...if we like it, try a damaged one. We followed his advice, this looked ok, not perfect but better than getting the landscaper to lift and replace, we did two coats and its so much better. This saved us stress and money. Mick did offer to clean the pavers but we tried this option first. Thank you Mick for everything. I will highly recommend you. Professional, helpful and you know your stuff!
Well, what can I say about these chaps. Professional, knowledgable, polite and carried out the works in our house to the highest standards. I have to give them 5 stars, no question!
Mick Conlon came round and looked at the work on the day I contacted Tile Doctor, he gave me a sensible quote and ordered the relevant liquids. Then the work was carried out within a week to a very high standard. In fact I am thrilled with the result my tiles are as new. Thank you. I would have no hesitation in recommending Sussex Stone Care and will be recommending them to friends and family.
A mishap on a customer's house left me requiring expertise to remedy a tiled porch floor which had a lot of scuffs and scratches. I initially asked for some advise and was given it with no sales tactics. But for peace of mind leaving it to the experts, I was happy for the on-call site operative, Mick, to have a look for a call-out charge, and thankfully he managed to sort it out right there and then for a reasonable charge. All sorted within a working day. It looks better than it did before and now my customer is happy and I'm out of trouble.
Mick was incredibly helpful from my initial contact and from my description said that he had a good idea of what the problem was. He came the next day to look at the tiles and do a test. He then returned promptly early the next morning and did an excellent job in making the tiles look perfect. I had been extremely worried that nothing would improve the look of the tiles but Mick was reassuring and very kind. He has done a truly excellent job and I cannot rate his work ethic and professionalism too highly.
Mick did a great job removing some marks on our vinyl tiles and generally improving the overall apprearance. He was very professional and courteous, and tidied up well afterwards. We would use Mick again/recommend him.
I am absolutely delighted with the speed and quality of service that I received from Mick. What an absolute gentleman! I work with fine wood finishes all day and it was a delight to meet somebody who is as passionate about their job as I am!! Thank you so much Mick for your exceptional standard of service. Very professional and outstanding customer support! He even called me a couple of days later to make sure that all was good. I only wish that all trades took the same approach to their work when onsite in clients houses. Life would be so much better! Cant thank you enough!
Mick is friendly and professional and knows TILES! He explained exactly the process involved and answered my many questions about my TILES and how to maintain them. Sadly, my Edwardian pantry/utility room til s are badly worn and were botch repaired in places. However, they have come up a treat and are now definitely red and black instead of a mucky cloudy/grey red and black and they look much better. Mick advised there was a further process to better enhance them but unfortunately the cost was not within my budget. I am very pleased with their overall look and effect. Thank you Mick for a great job.